Support: How to get help

Online documentation

Be sure to check the CivicSpace configuration guide for helpful information about configuring and administering your CivicSpace powered website.

Many of our most answered questions about CivicSpace have been entered into the CivicSpace FAQ.

You can also learn more about CivicSpace.

We work very closely with Drupal.org, and they also have documentation available in their handbooks, install helps and Troubleshooting FAQ.

Forums

If you are stuck and need help, the community forums are the best place to browse and ask for help. Chances are your questions has been asked before so make sure to search the archives first.

IRC channel

For IRC-based support, join #drupal-support on the FreeNode IRC network (irc.freenode.net).

Other languages

Looking for support in your own language?.

Mailing list

If you prefer e-mail, you can subscribe to our mailing lists.

Professional services

If you are looking for a CivicSpace consultant, review the consultants page.

Issues

Before you submit an issue here make sure that your issue doesn't really belong in the Drupal.org issue queue or CiviCRM issue queue.

Issues should only be filed on CivicSpaceLabs.org if they relate to:

* The CivicSpace installer
* Update.php
* Configure module or
* The configuration guide

If your bug or feature request doesn't fall into one of the above sections, then you need to file your bug at Drupal.org or CiviCRM.

Please help us squish those pesky bugs. First, search the bug list to see if someone has already reported it. If not, submit a bug report.

Feature requests

Until Drupal washes your laundry for you, it is incomplete. You may review outstanding feature requests and file new ones too.

Developer support

We have a handbook, developer forum, API reference, and a development mailing list ready to inform and support you.

Security issues

Note that the Drupal newsletter mailing list is the official distribution list for any emailed security notices. We also have a security page with all the latest security-related announcements.

CivicSpaceLabs.org problems

For issues about the Drupal.org website, email the web administrator or submit an issue to the CSL maintenance project.